Hi Carbon team,
Firstly, I want to take this opportunity to thank and congratulate you guys for this extra ordinary feat! Hats off to the efforts and commitment to achieve your goal!
I just received my Carbon Mk 2 after having followed this journey for almost 4 years! I was rather excited when the bell finally rang and I saw the FedEx guy on the door…
Initial look and feel was pretty amazing! The light weight is simply incredible. I would have liked if the phone name, Founder Edition, and born in Germany engraving was in golden instead of black on black… It would have really stood out and looked great!
I have now been using the phone for less than 24 hours but, have already encountered a few major concerns.
- Phone speaker only plays sound for a second before going silent when I play any sort of audio, YouTube, Chrome, or any other app. I can’t seem to find anything in the settings to resolve the issue.
- Fingerprint sensor is super slow and almost 80% of the time doesn’t recognize my print
- I have an update on the phone but, for some reason it just isn’t installing. Each time I try an error occurs and when the phone restarts the update failed notification pops up. The reason for the error stated is Verification problem.
On a separate note, we were informed in an email from Jamie on August 19th stating that as a token of appreciation we will be receiving a pair of Jabra headphones free, I didn’t receive that in the package that arrived today. I just received the super slim Carbon box with the phone, cable, and USB C to USB converter. Was a bit disappointed that a charging adapter was not included but, I can live with it.
Will appreciate receiving your feedback on the above issues so, I can be able to start using the phone on daily basis with ease.
I would like to add, that the small issues aside, I am in love with the unique look of this phone. It is incredibly sexy! I am a believer of new ideas and always have been an early adopter of technology so, the issues that come with it are not a turn-off for me. I am still a believer in this phone and I am certain the feedback from the users will help you fix everything and make this the new big hit!